Request Refund

If you believe you are entitled to a refund for a purchase made through SA Trucker App, please follow the steps outlined below to submit your refund request:

  1. Review Refund Policy: Before requesting a refund, please review our Refund Policy to ensure that your purchase is eligible for a refund. Our Refund Policy outlines the circumstances under which refunds may be issued and any applicable conditions or restrictions.

  2. Gather Required Information: In order to process your refund request, please gather the following information:

    • Your order number
    • Purchase details (including date of purchase)
    • Reason for requesting a refund
  3. Submit Refund Request via Email: Send an email to [email protected] with the subject line "Refund Request - [Your Order Number]". In the body of the email, please provide the required information listed above and any additional details that may help us process your request.

  4. Confirmation and Follow-Up: After sending your refund request via email, you will receive a confirmation email acknowledging receipt of your request. Our team will review your request and may reach out to you for additional information or clarification if needed.

  5. Refund Processing: Once your refund request has been reviewed and approved, we will process the refund according to the terms of our Refund Policy. Refunds may be issued to the original payment method used for the purchase, and processing times may vary depending on the payment provider.

If you have any questions or need further assistance with your refund request, please contact our support team at [email protected]. We are here to help and will do our best to assist you in a timely manner.

Thank you for using SA Trucker App.

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